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Old 08-14-2018, 10:03 PM   #1580
DNSB
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Posts: 47,386
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Cariboou View Post
I try the USBDeview and the Kobo appear not connected, in the same time I have a message from Windows that say that Windows doesn't recognize the Kobo in the USB plugs, I don't say that the problem is a Kobo company, but I say that maybe in October with a main update of Microsoft the problems will be fix. I try a different cable with no success
Thanks for the quick reply
Cariboou
What I meant was to look for any lines in USBDeview that show an Unknown USB Device and delete (uninstall) them. Generally once a device fails to connect on a port, it will not connect until you remove the error connection.
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