Quote:
Originally Posted by bubulac
Hi guys,
I followed the instructions as directed to update my Kobo Glo HD and I got the following error message:
7-Zip (A) 9.20 Copyright (c) 1999-2010 Igor Pavlov 2010-11-18
Processing archive: kobo-update-4.8.11073.zip
can not open output file KoboRoot.tgz
Sub items Errors: 1
ERROR Cannot find or extract "librmsdk.so.1.0.0"
Did you copy kobo-update-X.X.X.zip to G:\patch_kobo_40811073\4.8.11073_source?
Press any key to continue . . .
I checked, and the KoboRoot.tgz file is present in the downloaded archive, so I am not sure what the problem is.
Any ideas?
Thank you,
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It looks as if you copied the kobo-update-4.8.11073.zip file into the source directory and the batch file is attempting to unpack it to extract the KoboRoot.tgz file which is good but then 7-Zip is unable to open the KoboRoot.tgz for writing. Can you manually extract the KoboRoot.tgz file in the patch source directory (eliminate file permission issues)? A couple of suggestions would be to try running the batch file with a right click and run as administrator. If that doesn't work, try disabling your antivirus -- there have been several instances where file protection has caused issues (Bitdefender, Avast and McAfee have been mentioned).