@
Hitch - a recurrent problem I've struck with screenshot based instructions is that users are often unfamiliar with the target application/system. And your clients, being of a writerly bent rather than being painterly types, could be more comfortable with a bunch of words rather than a bunch of pictures.
I tend to use screenshots to illustrate/reinforce written instructions rather than the medium to convey the instructions. Maybe a web page with clickable thumbnails, a'la
this would be a better approach. Or something like
this from Dropbox.
I find the vast majority instruction videos useless, notable exceptions are those Kovid has done for calibre - where the visuals are used to
reinforce his narrative.
Can I suggest you post one of the PDF's here.
Added : another idea I've often used is to suggest the instructions be viewed on a phone/tablet, and executed on a computer, or vice versa. That's what I did with Kovid's videos when I first installed calibre - watched a segment on a tablet, then put it into practice on my desktop, if I didn't 'get it' rewind and repeat, else watch next segment.
Quote:
Originally Posted by Turtle91
Unfortunately at my place of employment we are still stuck using 3.5" floppy discs (ikr!). When we showed one to a student their comment was...and this still kills me... "Oh, look, you 3-D printed the 'save' icon! "  |
- love it!
Quote:
Originally Posted by Turtle91
Yeah...government contracting at its finest...by contract we can't upgrade even though it costs the gov't MUCH more $$ to buy those discs because they are so hard to procure. I offered to buy (out of MY pocket mind you) a CD-RW to at least bring them into the 21st Century...but the gov't said no....  |
Maybe one of the states that uses Windows 'god knows what' (XP or earlier) on their voting machines and results tabulators. Heard a report yesterday that children were being coached to hack into US voting systems at the recent DEFCON event. In one case a candidate was credited with 8 billion votes - by an eight-year-old
BR