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Old 08-12-2018, 07:55 PM   #15
BetterRed
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Join Date: Mar 2012
Location: Sydney Australia
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@Hitch - a recurrent problem I've struck with screenshot based instructions is that users are often unfamiliar with the target application/system. And your clients, being of a writerly bent rather than being painterly types, could be more comfortable with a bunch of words rather than a bunch of pictures.

I tend to use screenshots to illustrate/reinforce written instructions rather than the medium to convey the instructions. Maybe a web page with clickable thumbnails, a'la this would be a better approach. Or something like this from Dropbox.

I find the vast majority instruction videos useless, notable exceptions are those Kovid has done for calibre - where the visuals are used to reinforce his narrative.

Can I suggest you post one of the PDF's here.

Added : another idea I've often used is to suggest the instructions be viewed on a phone/tablet, and executed on a computer, or vice versa. That's what I did with Kovid's videos when I first installed calibre - watched a segment on a tablet, then put it into practice on my desktop, if I didn't 'get it' rewind and repeat, else watch next segment.

Quote:
Originally Posted by Turtle91 View Post
Unfortunately at my place of employment we are still stuck using 3.5" floppy discs (ikr!). When we showed one to a student their comment was...and this still kills me... "Oh, look, you 3-D printed the 'save' icon! "
- love it!

Quote:
Originally Posted by Turtle91 View Post
Yeah...government contracting at its finest...by contract we can't upgrade even though it costs the gov't MUCH more $$ to buy those discs because they are so hard to procure. I offered to buy (out of MY pocket mind you) a CD-RW to at least bring them into the 21st Century...but the gov't said no....
Maybe one of the states that uses Windows 'god knows what' (XP or earlier) on their voting machines and results tabulators. Heard a report yesterday that children were being coached to hack into US voting systems at the recent DEFCON event. In one case a candidate was credited with 8 billion votes - by an eight-year-old

BR

Last edited by BetterRed; 08-12-2018 at 08:11 PM.
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