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Originally Posted by Hitch
I mean, I'm not kidding--I had one that kept trying to click the login page, on MY screen, during the GoToMeeting. He couldn't understand that it was MY screen. I have clients that tell me that they don't know what "screenshots" are. Even when I explain it, they still don't seem to understand.
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Hitch, I know you are going to be angry but I must tell it to you; while I was reading what you wrote above, I couldn't avoid a laugh.
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... I kinda run out of ideas.
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It's seems the problem is in your clients, not in what you are doing. For what you are saying, they seem to lack the elementary knowledge about how to handle a computer and, how can you solve that? If they don't understand with written instructions or even with a video, what else can you do? The only solution (?) I can see is the RobertDDL's. Maybe you can make a .pdf with javascript commands to force the printing.