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anonyx · 08-08-2018, 03:47 AM

Hello everyone! I have been using Kobo Aura H2O v2 for about 8 months and I still consider it best purchase ever. But I have been facing a weird issue for about a week. It started after the last update (4.9.11311).

I observe random touches on the device's screen, it turns pages randomly which is quite annoying. It also happens in the settings menu. It happens infrequently (1-2 times in a minute) which makes harder to debug.

What I tried:
- Discharged & recharged it completely.
- Restarted the device.
- Cleaned the screen with a anti-static screen cleaner.
- Factory reset.

None of those resolved the issue. I hope it is just a software bug. Any idea?

08-08-2018, 03:47 AM	#1
anonyx Junior Member Posts: 6 Karma: 10 Join Date: Aug 2018 Device: Kobo Aura H20 Edition 2	Random touches on screen Hello everyone! I have been using Kobo Aura H2O v2 for about 8 months and I still consider it best purchase ever. But I have been facing a weird issue for about a week. It started after the last update (4.9.11311). I observe random touches on the device's screen, it turns pages randomly which is quite annoying. It also happens in the settings menu. It happens infrequently (1-2 times in a minute) which makes harder to debug. What I tried: - Discharged & recharged it completely. - Restarted the device. - Cleaned the screen with a anti-static screen cleaner. - Factory reset. None of those resolved the issue. I hope it is just a software bug. Any idea?