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As far as music is concerned, this lesson is slowly penetrating, with iTunes announcement of upgrading their whole library to iTunes Plus - removing the DRM and providing the files at much higher bitrate/quality ...
Ebooks are repeating this cycle but we are still back at the very early stages - the publishers are still frantically opposed to removing DRM, we have multiple conflicting formats (similar to the early days of Real vs MP3 vs Ogg vs AAC vs Quicktime vs ...)
And other than remarkable exceptions like Tor and Baen, very few publishers are bothering to learn from past examples. It's still gonna be a long, hard haul before the ebook situation is anywhere close to the current music situation ...
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