I don't know what the cause of your problem is but the first thing I would likely do if I encountered it would be to remove the adapter from the port then, in Windows, go to Device Manager>View>select "Show hidden devices". If the adapter is then shown under Disk drives (it should be even though it is not plugged in) then uninstall it.
Plug the adapter in and let it reinstall itself (I would likely reboot the PC before doing so, though that for probably no particular reason).
I know that sounds of little chance of solving the issue given that Windows itself can see the device, but given it only takes a minute to try it is what I would try first.
Last edited by AnotherCat; 07-31-2018 at 07:22 PM.
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