Thread: Remotely Deregistering a Kobo device
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Old 07-31-2018, 04:38 PM   #2
DNSB
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Join Date: Jul 2010
Location: Vancouver
Device: Kobo Sage, Libra Colour, Lenovo M8 FHD, Paperwhite 4, Tolino epos
Quote:
Originally Posted by Cootey View Post
My car was broken into yesterday. My kid's KA1 is now sitting in a pawn shop somewhere. Is there any way to remotely deregister a Kobo device the way we can with a Kindle? Kobo.com doesn't seem to offer this feature. I've searched the forums here and not come up with any hits. The web isn't much help either. I'm thinking this isn't possible, and I'm a bit surprised.

I did wipe the payment info on her Kobo account. Not sure how that will affect her Kobo. It was tied into her checking account. Does the Kobo retain that info separately from the online account?

Any suggestions?
The payment info in the online account payment settings is all you need to remove to prevent the KA1 from being used to make purchases from Kobo. I'm going to assume that you also changed the account password to prevent the stolen KA1 from connecting to her account.

The ability to remotely wipe a Kobo the next time it connects to Kobo would be nice.
Last edited by DNSB; 07-31-2018 at 04:40 PM. Reason: fat fingers cause typos...
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