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Old 07-31-2018, 12:06 PM   #1
jdog609
Junior Member
jdog609 began at the beginning.
 
Posts: 5
Karma: 10
Join Date: Jul 2018
Device: Boox Note
Thumbs down Boox Note Bricked?

So after trying several different USB cords and chargers, I'm still not able to wake up my new (1 month old) Boox Note. It has the "Power Off" screen, and the charge lights glow magenta and blue no matter which charger I use. I have tried resetting and booting into debug, but I'm never able to get the screen to move beyond the "Power off" screen. The thing that frustrates me most is that I have (foolishly) been making important pdf annotations for the past few weeks and fear that I may have lost them all. Any words of advice from the wonderful forum members here?
Many thanks,
James
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