MobileRead Forums - View Single Post - new to calibre and Kindle, not connecting

yourservant · 07-30-2018, 08:45 PM

My new (used) Paperwhite works great! I have downloaded books from the Kindle and I have transferred documents using the Amazon "Manage Your Content and Devices" page.

I used calibre to download several news files (MOBI format) onto my PC, running Windows 10. They read fine on my PC monitor. However, I have been unsuccessful in getting anything to transfer from calibre to the Kindle device. Even my test email gives me an error:

Traceback (most recent call last):
File "site-packages\calibre\gui2\wizard\send_email.py", line 207, in test_email_settings
File "site-packages\calibre\utils\smtp.py", line 158, in sendmail
File "site-packages\calibre\utils\smtplib.py", line 648, in login
SMTPAuthenticationError: (535, 'Authentication credentials invalid')

[SIZE="5"][SIZE="4"]Log:
connect: (u'mail.gmx.com', 587)
connect: (u'mail.gmx.com', 587)
reply: '220 gmx.com (mrgmx101) Nemesis ESMTP Service ready\r\n'
reply: retcode (220); Msg: gmx.com (mrgmx101) Nemesis ESMTP Service ready
connect: gmx.com (mrgmx101) Nemesis ESMTP Service ready
send: 'ehlo Jim-work-PC.Belkin\r\n'
reply: '250-gmx.com Hello Jim-work-PC.Belkin [73.235.205.107]\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250-SIZE 69920427\r\n'
reply: '250 STARTTLS\r\n'
reply: retcode (250); Msg: gmx.com Hello Jim-work-PC.Belkin [73.235.205.107]
AUTH LOGIN PLAIN
SIZE 69920427
STARTTLS
send: 'STARTTLS\r\n'
reply: '220 OK\r\n'
reply: retcode (220); Msg: OK
send: 'ehlo Jim-work-PC.Belkin\r\n'
reply: '250-gmx.com Hello Jim-work-PC.Belkin [73.235.205.107]\r\n'
reply: '250-AUTH LOGIN PLAIN\r\n'
reply: '250 SIZE 69920427\r\n'
reply: retcode (250); Msg: gmx.com Hello Jim-work-PC.Belkin [73.235.205.107]
AUTH LOGIN PLAIN
SIZE 69920427
send: 'AUTH PLAIN AEBnbXguY29tAFNlc2FtZTEh\r\n'
reply: '535 Authentication credentials invalid\r\n'
reply: retcode (535); Msg: Authentication credentials invalid

Initially I tried sending from my gmail address. I tried "less secure app access" and also tried using my new gmx.com email. Nothing seems to work for me here!

Any suggestions?

07-30-2018, 08:45 PM	#1
yourservant old guy, new Kindle Posts: 3 Karma: 10 Join Date: Jul 2018 Location: Elk Grove, CA Device: Kindle Paperwhite	new to calibre and Kindle, not connecting My new (used) Paperwhite works great! I have downloaded books from the Kindle and I have transferred documents using the Amazon "Manage Your Content and Devices" page. I used calibre to download several news files (MOBI format) onto my PC, running Windows 10. They read fine on my PC monitor. However, I have been unsuccessful in getting anything to transfer from calibre to the Kindle device. Even my test email gives me an error: Traceback (most recent call last): File "site-packages\calibre\gui2\wizard\send_email.py", line 207, in test_email_settings File "site-packages\calibre\utils\smtp.py", line 158, in sendmail File "site-packages\calibre\utils\smtplib.py", line 648, in login SMTPAuthenticationError: (535, 'Authentication credentials invalid') [SIZE="5"][SIZE="4"]Log: connect: (u'mail.gmx.com', 587) connect: (u'mail.gmx.com', 587) reply: '220 gmx.com (mrgmx101) Nemesis ESMTP Service ready\r\n' reply: retcode (220); Msg: gmx.com (mrgmx101) Nemesis ESMTP Service ready connect: gmx.com (mrgmx101) Nemesis ESMTP Service ready send: 'ehlo Jim-work-PC.Belkin\r\n' reply: '250-gmx.com Hello Jim-work-PC.Belkin [73.235.205.107]\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250-SIZE 69920427\r\n' reply: '250 STARTTLS\r\n' reply: retcode (250); Msg: gmx.com Hello Jim-work-PC.Belkin [73.235.205.107] AUTH LOGIN PLAIN SIZE 69920427 STARTTLS send: 'STARTTLS\r\n' reply: '220 OK\r\n' reply: retcode (220); Msg: OK send: 'ehlo Jim-work-PC.Belkin\r\n' reply: '250-gmx.com Hello Jim-work-PC.Belkin [73.235.205.107]\r\n' reply: '250-AUTH LOGIN PLAIN\r\n' reply: '250 SIZE 69920427\r\n' reply: retcode (250); Msg: gmx.com Hello Jim-work-PC.Belkin [73.235.205.107] AUTH LOGIN PLAIN SIZE 69920427 send: 'AUTH PLAIN AEBnbXguY29tAFNlc2FtZTEh\r\n' reply: '535 Authentication credentials invalid\r\n' reply: retcode (535); Msg: Authentication credentials invalid Initially I tried sending from my gmail address. I tried "less secure app access" and also tried using my new gmx.com email. Nothing seems to work for me here! Any suggestions?