Hello,
Looks like the device enters into
FEL mode, unknown USB device etc.
What you could try: when the device is seen as an unknown device in Windows 10, press power button for 10 seconds (after 5+ seconds, W10 should notify you of the disconnection). Then press power button again.
Might work, might not work
Another thing you could try: after shutting down the device from FEL mode (see above), you could try to start it while keeping the "back" button pressed. This usually triggers "safe mode".