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Old 07-22-2018, 06:19 PM   #21
koboy
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Posts: 1,198
Karma: 4027538
Join Date: May 2014
Device: Kobo Aura, Mini, Touch, Amazon Kindle.
Quote:
Originally Posted by Lima7 View Post
Hey again,

Kobo customer's service suggested I do a factory reset (again), then charge it for 8 hours, and for a week, use only kepubs (I legit have none), and then, if that doesn't work, go to the store and switch it again. They say the battery has a memory, and it may have remembered the fault that was caused by possibly a faulty epub. But they don't know really. They have been so nice and helpful though! I just wish I could find what the problem is.
you haven't mentioned in any of your numerous posts how many books you had on the previous device? and how many books you have on the replacement device? if i was having this problem i would put only 1 book on the device and see if it makes any positive difference.

best wishes koboy
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