|
I bought my husband a Kindle that arrived Wednesday. We have tried sending files two ways: to kindle.com (for which we have been told we will be charged 10 cents/file) & to free.kindle.com. We found that it takes over 1/2 hour for the files sent to kindle.com to load. We still have seen nothing of the files we sent to free.kindle.com.
Re: the lost free.kindle.com files
The response from Kindle support has been to quote the documentation back at us, which is, to say the least, maddening... we bought a Kindle because we could, uh, you know, read. I referenced the documentation in my query, so the support person should have known that I had read it. They seem to have zero interest in troubleshooting the issue. Per other fora I have read, there is a rumor? a belief? wishful thinking? (not sure what to call it) that files sent to kindle.com are not actually costing anything. Per our amazon.com account page, we have not yet been charged for those files received from kindle.com, so there may be something to that rumor, although I have no idea what amazon can or will do about the bills in the future. IF they are planning to NOT charge people for using kindle.com & that's why free.kindle.com doesn't work, I wish they would tell us. Right now, we're just playing with the new toy, but at some point, my husband will want those files on his Kindle & he will not be happy about them not arriving.
|