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Old 07-19-2018, 11:45 PM   #6
gijkstra
Junior Member
gijkstra began at the beginning.
 
Posts: 2
Karma: 10
Join Date: Jul 2018
Device: boox note
Hi Booxtor, I have the same problem as Jon. Could you please tell me how did you help him to solve the problem?


Quote:
Originally Posted by Jon2555 View Post
Problem solved thanks to Booxtor. Updating OP.
Quote:
Originally Posted by Booxtor View Post
Hi,

I saw your message to our support. I just could not reply immediately, since I had to figure out solution first.
here you can download latest update file (upx) for Note
http://ereader.store/DATA/Note/update.upx

If installation of the update from recovery menu does not work don't worry, I am preparing a recovery package for you. Sorry I could not reply earlier - too many inquiries to process at the moment.
Your recovery package should be ready tomorrow.

Just a question. I recovery mode did you try to reset to the factory settings?
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