... and it's not only the rights and permission thing (what for me was the main problem).
I wonder also about the two files in the calibre folder that have nothing to do there, especially to what was written before about clean-up:
- On a clean system with CCleaner should not exist program links to non existing apps in a start menu.
- You should not find on a manual deleted calibre program folder after an installation files, that are not part of an actual calibre install pack.
It's a little bit frustrating. Sorry to say, but resolving an installation problem can't work in that way. And this is the root cause: There was activities around the installation we wasn't told about during our Q&A activities. We are missing answers of our questions (like what permissions have the used user account). Don't manipulate an existing installation without telling us first (because how should someone help if the reported problems are not in line with the installation we was told before?) Each additional request from our side was ending in a new situation on the system. Knowing the hole story is essential for helping and will save a lot of time too.
The best way to help is to start by zero again and not to play around with anything else.
- Start with an admin user account,
- uninstall all calibre installations (32-bit,64 bit, mobile versions),
- check if there are different accounts on the system,
- check & clean up all existing calibre start menus from different user accounts manually if there are still there
- in addition check & delete the calibre program folders manually if there are wrong located files left from uninstall.
- Reboot your system
After finishing this activities use the former downloaded 64-bit installation from Kovid and install calibre. Be patient during the whole installation and report if there is a problem. Wait for our question & answer.
Tell us also if the installation reports a successful installation. Then you can go forward with testing and having fun with your installation.
