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OK, from what you have written, you have working USB only when you factory reset device. After you install KSM, USB stops working and this prevents you from working with it. But it gets solved again if you factory reset device.
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Yes, that's exactly the situation and that's why I don't think it's a hardware problem either.
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Really not sure, but you may try older versions of KSM (7 and 8), also if it solves problem, you can report it here, it may help tshering to diagnose what's going wrong with your device.
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I will try that and report the results here.
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But, you could copy koreader before instaling KSM in adds directory, so after installation you would have it (I guess) and you could use WiFi for file copying, etc. (not sure which options you have exactly, as I use USB for that).
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I thought about doing that, but the .adds folder is added when KSM is installed so I can't really copy it beforehand. I haven't really looked into copying files over WiFi either, it seems relatively complex.