Greetings,
I've searched these forums, but haven't found a post describing my issue. Any help is appreciated.
I am a user located in Oregon, USA. I'm trying to sign into Overdrive on my Kobo Aura One. I'm following the steps on the overdrive website, specifically this page:
https://help.overdrive.com/customer/...-kobo-aura-one
Steps 1 through 6 go through as expected. When I get to step 7, the Kobo displays my library's login page, and I put in my library card number. As soon as I submit my library card number, the screen switches back to the search list of all the libraries, except now the only button that works is the close button at the top. I cannot select a library, and I cannot continue on to step 8. After backing out of the screen or closing it, I check my settings, and it says I am not signed into Overdrive.
I cannot get past this sign in point. There doesn't seem to be any other way to connect to my overdrive account on my Kobo Aura One, and my searches have not found anyone else describing this issue.
Troubleshooting I've done so far:
- I've signed into Overdrive on my PC, so I know I have the user name and password correct.
- I've synced my Kobo to be sure I have the latest firmware.
- I created a regular Overdrive account and tried to sign in using it, but the results are the same.
Does anyone know how to fix this issue, or have any suggestions where to start?
Thank you