Quote:
Originally Posted by frahse
Think about that customer waiting for that item. (Then it isn't there.)
The old rhyme depicts the situation well: "For want of a nail the shoe was lost, for want of a shoe the horse was lost, for want of the horse the rider was lost, for want of the rider the battle was lost!"
There is nothing new, modern, or digital in needing and indeed requiring accuracy!
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Mistakes happen. As a consumer I understand this. I have gotten the wrong item through Amazon once. I merely called and they exchanged it. Human error will happen. Especially if they are packaging hundreds of boxes a day at a quick clip.