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I must admit I'm getting pretty frustrated. My first device had a battery that wouldn't charge and my replacement's display didn't work. Absolutely nothing would display. Irex responded they would ship a replacement to me as soon as I could give them a tracking number for the return of the second defective device. This was reasonable and they indicated to just return it in the original shipping package and they provided their billing code for ups. That all sounded great.
Then I don't hear anything from them for a day or two and when I again inquire they indicate my 3rd replacement will be delayed, but I should have it by the start of this week and I would automatically get tracking information as soon as it shipped. Well it's now Sunday and I still don't have any tracking information so I guess the start of this week will slip to the end of this week at best. I just sent the manager I've been conversing with another message asking for an update, but this is getting a little old. I'm ready to just throw in the towel and ask for a refund. I've tried to be patient since I signed up as an early adopter and I did assume there would be some hiccups along the way, but nothing like this!
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