[DNSB]

Originally Posted by estut

Hi. Yesterday I got a new Kobo Aura H2O. Nice to have, but one problem can’t be solved: Wi-fi connection. I can’t pass the initial setup after a basic and factory reset, due to earlier Wi-fi problems.

Spoiler:

My home Wi-fi situation is very good and all my devices are running smoothly on the Netgear Nighthawk AC1900 R7000.
Router information:
WPA2-PSK secured
3 devices 2,4G wireless,
1 device 5G wireless,
1 device wired
Firmware version V1.0.7.12_1.2.5

Wireless settings:
2,4 Ghz
Region Europe
Channel auto (13)
Mode Up to 600 Mbps
Wireless AP On
Broadcast Name on
Wi-Fi Protected Setup Configured

5 Ghz
2,4 Ghz
Region Europe
Channel 36 + 40+ 44 (P) + 48
Mode Up to 1300 Mbps
Wireless AP On
Broadcast Name on
Wi-Fi Protected Setup Configured

Do you have an idea to solve this annoying problem? Thanks for replies!

Not sure if the same firmware is used in Europe but in North America, the newest firmware for a R7000 is 1.0.9.32.

I would also suggest changing the 2.4GHZ channel to a lower number (the 5GHz channel is a non-issue for Kobo's ereaders). I had an issue with my R7000P when I tried using channel 12. In Canada, channel 12 is only usable in a low power mode which my Kobo ereaders didn't want to connect to.