Quote:
Originally Posted by machinogodzilla
I have been unable to log in to my account since November last year when I notified the store about it. At that time the old website was still live so I could log in there. Now the old website has been taken down. Have the old accounts been migrated to the new website?
|
Our old shop engine was getting too old and was not supported any more. We had to upgrade to the latest prestashop version in order to be able to use/ keep using some necessary modules. Unfortunately the database structure of this version was quite different from our old system and auto migration was not really possible. At the time we would have to hire external prestashop / DB experts, which we are not going to do because of data protection reasons. I will try to do it myself and am working on it. Currently we would appreciate , when you could create a new account if needed or just send a request for your old data (e.g. invoices), when you need them.