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sowee15 · 06-22-2018, 10:12 AM

Hi,
While using the internet browser on my kobo glo hd, the screen turned white (blank) and since then it won't start. When I hold the power button down for 5-6 seconds, I see the red light come on and off (as if its turning off). And then, if I hold the power button down again, I see the red light come on and eventually the screen flickers black two times and then stays blank. At this point, if I insert a paperclip and press gently, each time, the screen flickers black two times and then stays blank. While it does so, it is briefly recognized by the computer while USB connected but then it disconnects after 1 second or so.

I tried the finger tap method in both bottom corners without success.

I tried the paper clip factory reset method as detailed on kobo's website without success.

Should I try to load a new image on the sd card?

Thanks!

06-22-2018, 10:12 AM	#1
sowee15 Junior Member Posts: 4 Karma: 10 Join Date: Jun 2018 Device: Kobo Glo HD	Kobo glo hd white screen, bricked? Hi, While using the internet browser on my kobo glo hd, the screen turned white (blank) and since then it won't start. When I hold the power button down for 5-6 seconds, I see the red light come on and off (as if its turning off). And then, if I hold the power button down again, I see the red light come on and eventually the screen flickers black two times and then stays blank. At this point, if I insert a paperclip and press gently, each time, the screen flickers black two times and then stays blank. While it does so, it is briefly recognized by the computer while USB connected but then it disconnects after 1 second or so. I tried the finger tap method in both bottom corners without success. I tried the paper clip factory reset method as detailed on kobo's website without success. Should I try to load a new image on the sd card? Thanks!