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Absolutely agree! In this case it stopped working with both of the cables I had been using since the unit's arrival. I tried a third just to make sure and then trimmed back one of the others to ensure complete penetration. None worked either with connecting to my desktop or trying to charge the unit. The port always had a somewhat troublesome fit no matter which cord I used. Now that the unit is RMA'ing its way back to Eindhoven, it will be interesting to see if they actually repair it or send a new one.
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