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Old 06-19-2018, 06:12 PM   #32225
Hitch
Bookmaker & Cat Slave
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Join Date: Apr 2010
Location: Phoenix, AZ
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Quote:
Originally Posted by wodin View Post
I just called my auto insurance company to pay for my insurance. They said "there is a transaction fee of $2.50 to process payment over the phone.

WHAT?? I've never heard of such a thing. How can I avoid that?

Well, you can send in a check. I'll waive the fee for this transaction, but next time...

I'm thinking next time I'll just might find another insurance company, it's not like they're the only guys in town. I can afford $2.50, but it's the principal of the thing. It was bad enough when they consolidated all of their branch offices to one in downtown Honolulu, now they charging a fee for calling them?
I love Charlie, but that's not a money grab. It's what the merchant processors charge, to take payments via phone. I pay $30/month, or just under $400/year, just so I can accept cc payments via phone, and I have the CHEAP plan. AND, that's the base fee, not the per-transaction fee, which varies, depending on the amount. (n.b.: I probably only get asked if I can accept payments via phone 2x/annum, which means, I'm losing money on this.)

Offered solely FWIW.

Hitch
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