MobileRead Forums - View Single Post - Kobo Discounts: Coupon Codes + Discussion

zoomi · 06-15-2018, 05:18 PM

Hi All. Can anyone tell me if they have had this problem and what they did about it. Here's what happens: Every few months I have been getting an email directly from Kobo that offers me 50% off my next read. I click on the link in the email and get transferred to the Kobo site where I browse the list of books that come up. I can always find a mystery that I want to buy. I click Buy Now and when I enter the Promo Code I always get the error that says the item isn't eligible or the code is expired etc. I've tried clearing cookies, temp files. I've tried using Chrome, Google, Microsoft Edge. I've tried using the desktop app. Nothing ever seems to work even though Kobo sent me the code. What I usually end up doing is going to live chat and the representative will usually have me purchase the book at full price and they credit me back the 50%, but it's such a hassle. I've never had a problem with a different discount amount, it's only the 50% ones. Any suggestions? Thank you.

06-15-2018, 05:18 PM	#16620
zoomi Junior Member Posts: 1 Karma: 10 Join Date: Jun 2018 Device: Kobo Glo, Kindle Paperwhite, Nook Simple Touch	50% off promo code from email never works Hi All. Can anyone tell me if they have had this problem and what they did about it. Here's what happens: Every few months I have been getting an email directly from Kobo that offers me 50% off my next read. I click on the link in the email and get transferred to the Kobo site where I browse the list of books that come up. I can always find a mystery that I want to buy. I click Buy Now and when I enter the Promo Code I always get the error that says the item isn't eligible or the code is expired etc. I've tried clearing cookies, temp files. I've tried using Chrome, Google, Microsoft Edge. I've tried using the desktop app. Nothing ever seems to work even though Kobo sent me the code. What I usually end up doing is going to live chat and the representative will usually have me purchase the book at full price and they credit me back the 50%, but it's such a hassle. I've never had a problem with a different discount amount, it's only the 50% ones. Any suggestions? Thank you.