Quote:
Originally Posted by datanoise
I sent back 3 units to the same online store, at the end they gave me my money back and didn't want me to buy an aura one anymore.
I feel like focusing on a less problematic model (the inkpad 3 seems to have no problem + it's easier to integrate an alternative reader for pdf, or h2o2 if smaller is fine) is better than planning to sent it back until you find a correct one, if you really want to avoid uneven lighting... (unless they fixed it; I gave up at the fourth unit, and that was months ago)
Good luck!
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Thank you for your reply. I won't be purchasing one, I have held out this long so I'm not giving in now.
I was mainly wondering how many people were sending them back to Kobo as I know they aren't known for their customer service. I was surprised how some people have been able to return a few of them. I'm hoping they release a version 2 of the Aura One that has less problems. I really wanted one when they first came out, for the larger size and the comfort light, but I'm very sensitive to color changes so I had to rule it out.