MobileRead Forums - View Single Post - Onyx Boox N96 that won't charge or turn on

sneakyspider · 06-14-2018, 01:19 AM

I have a Onyx Boox N96 that won't charge or turn on. I have been charging it since 5 PM on 6/12/ and the indicator light hasn't even turned on. Though sometimes it seems like it might be flickering faintly. I have tried restarting it, and I even opened it up. The battery seemed fine, no signs of damage. I even removed the battery for a minute and put it back in, as I had heard that might help, but it did nothing. I was hoping someone might help me to restore the battery, or at least tell me where I might be able to buy a replacement.

Update: I've been looking up OEM replacement batteries. So far I haven't been able to find the exact model number for the battery. It's "328590." I've found several with the correct amount of wires (3), the right voltage (3.7), and the right mah (3000). Does the model number have to be exactly the same to be compatible?

06-14-2018, 01:19 AM	#1
sneakyspider Ereader Addicts Anonymous Posts: 329 Karma: 1071692 Join Date: Oct 2012 Location: USA, FL. Device: (2)KO2, PW7thGen., KT2, iPadMini1	Onyx Boox N96 that won't charge or turn on I have a Onyx Boox N96 that won't charge or turn on. I have been charging it since 5 PM on 6/12/ and the indicator light hasn't even turned on. Though sometimes it seems like it might be flickering faintly. I have tried restarting it, and I even opened it up. The battery seemed fine, no signs of damage. I even removed the battery for a minute and put it back in, as I had heard that might help, but it did nothing. I was hoping someone might help me to restore the battery, or at least tell me where I might be able to buy a replacement. Update: I've been looking up OEM replacement batteries. So far I haven't been able to find the exact model number for the battery. It's "328590." I've found several with the correct amount of wires (3), the right voltage (3.7), and the right mah (3000). Does the model number have to be exactly the same to be compatible? Last edited by sneakyspider; 06-15-2018 at 09:57 AM.