[Drew22]

Hello Booxtor, my scratches are definitely from normal use with the Onyx stylus only. How many abrasive dust particles might be in the air since other devices with stylus do not get scratched in the same environment?

And there are many complaints about the issue on various forums and sales platforms across the Internet, not only 3 or 4. In my opinion all onyx2 and note e-readers without protective screen will sooner or later get scratched. It's only that during the first few months the scratches are barely visible under normal conditions and people do not notice them or try to live with them. However, as the time goes, the scratches increase and become very visible as in the thread 21.

This means this issue will only get worse as more and more people will gradually begin to see multiplying scratches under normal light conditions.

Besides, I think that your video presents a Max Carta screen and not a Max2, because of the image on it. That books depiction is specific to Max Carta e-readers. Those e-readers had no scratch issues. Max two has different, distinctive, "power off" sketches.

Denying reality and responsibility will only antagonise Onyx's customers.