Well they've had the defective unit for two full work days now. A replacement unit has apparently not shipped and the only thing I've gotten from them via email is "We got the unit."
Even a garage company started by selling the founders stereo to raise startup capital can do better than this.
I might as well have saved my money and just waited for them to send me another box with a returns label for all the good it did me to spend the money and send the unit back immediately.
