Quote:
Originally Posted by Booxtor
I tried to cause scratches on a screen of Max 2 (same technology as Note) with the regular stylus and failed:
In my opinion scratches could be most likely caused by environmental conditions. Perhaps there are some abrasive dust particles in the air because of construction site nearby. Also using of alternative stylus could be the reason. Hard to guess.
Nevertheless. We are going to add a free screen protector for each new order of Max2 from now. Protectors for Note will be available in approximately 2 weeks and we will add one of them to every new order too.
Interesting fact - from a few thousand of sold devices we got just 3-4 reports directly from affected customers complains this issue .
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I certainly didn't use an alternate stylus, nor did I use it outdoors. But I got extensive scratches from just using the stylus normally (probably even gentler than you did in the video). I don't know what to tell you other than my experience with my Note is very different from this video.