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Old 06-07-2018, 06:42 AM   #34
johnnyb
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Posts: 1,124
Karma: 4000066
Join Date: Aug 2010
Device: Kindle Oasis, Kindle Scribe, iPad Pro 11
Quote:
Originally Posted by Booxtor View Post
I tried to cause scratches on a screen of Max 2 (same technology as Note) with the regular stylus and failed:





In my opinion scratches could be most likely caused by environmental conditions. Perhaps there are some abrasive dust particles in the air because of construction site nearby. Also using of alternative stylus could be the reason. Hard to guess.

Nevertheless. We are going to add a free screen protector for each new order of Max2 from now. Protectors for Note will be available in approximately 2 weeks and we will add one of them to every new order too.

Interesting fact - from a few thousand of sold devices we got just 3-4 reports directly from affected customers complains this issue .
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