I tried to cause scratches on a screen of Max 2 (same technology as Note) with the regular stylus and failed:
In my opinion scratches could be most likely caused by environmental conditions. Perhaps there are some abrasive dust particles in the air because of construction site nearby. Also using of alternative stylus could be the reason. Hard to guess.
Nevertheless. We are going to add a free screen protector for each new order of Max2 from now. Protectors for Note will be available in approximately 2 weeks and we will add one of them to every new order too.
Interesting fact - from a few thousand of sold devices we got just 3-4 reports directly from affected customers complains this issue .
UPD. SORRY GUYS. THIS WAS A VIDEO OF MAX CARTA AND NOT MAX2 SCREEN! I will re-record this clip with the correct screen later.
Last edited by Booxtor; 06-10-2018 at 05:36 PM.
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