Quote:
Originally Posted by issybird
A couple of seat-of-the-pants guesses:
- They're waiting to see if you're going to order anything else, so they can save on consolidating your orders. I can believe Amazon loses its shirt on multiple tiny orders where from the Prime member's POV, there's no reason not to hit "Buy" with every passing thought.
- The farther into the sticks you are, the more Amazon is motivated to do some macro consolidation with orders being shipped to your general area. Fill up those trucks as much as possible, as far down the delivery line as possible. Not a problem in Manhattan.
So it's not that the item isn't ready to be shipped immediately, it's that Amazon saves money by pushing the delivery envelope while adhering to the letter of their commitment to get it to you two days after shipping. |
Quote:
Originally Posted by issybird
I think there have been a lot of indications that Amazon is looking more closely at its bottom line and trying to shave costs while increasing revenue. One glaring example is how people are increasingly frustrated with Amazon CS these days (no more so than with any other etailer) when the received wisdom used to be that Amazon went above and beyond. Your own interactions attest to that.
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You said it, sister.
And if your guesses about DD's delay's are correct (and they seem reasonable) Amazon could have helped themselves quite a bit by just informing customers they are doing that. It could have been spun as much as necessary:
"Dear Valued Prime Member, in order to keep giving you the most value for your Prime membership...(etc etc, words that mean we need to cut shipping costs...) you may start to see certain Prime order ship in 1-2 days... (blah blah...maximum efficiency...sustainability...etc.)"