Thread: Troubleshooting voyage ignores DO_FACTORY_RESTORE
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Old 06-05-2018, 07:49 PM   #2
cvkemp
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Posts: 1,430
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Join Date: Mar 2009
Location: Hot Springs Village, Arkansas
Device: PaperWhite 6 SE, Fire HD8
Sounds like it has a hardware issue. The thing I can suggest is to contact Amazon support to see if they have any suggestions.
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