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Yes, I think I'll do that if I haven't heard anything from them. It's a pity, I would have liked to support them.
Possibly they can't compete with the prices of the other online book stores, and with a smaller customer base they can't adequately staff their own, but failing to 'deliver the goods' and failing to respond to customers' emails will never help them to grow.
Still, I love my Cybook Gen 3.
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