Thread: Older Kindles Unable to Register.
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Old 05-23-2018, 08:05 AM   #14
knc1
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Posts: 17,212
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Join Date: Feb 2012
Location: Central Texas
Device: No K1, PW2, KV, KOA
Quote:
Originally Posted by Amiieey View Post
I just got a Kindle 5th Gen two days ago and Amazon can register it on their end, but I can't register it on my end (from the Kindle). You are not alone in this issue because I saw a post on Reddit about it too. I swear on my life the info I enter on the Kindle is correct - I double check like 3 times each time. And it is up to date too. So who knows what the problem is.
What firmware version?
Did you install the most recent version that is now posted by Amazon?
(Amazon rolled the TLS and cert updates into the most recent firmware for the device but did not change its external version number.)

WHICH "Kindle 5th. gen" ?
See:
https://wiki.mobileread.com/wiki/Kindle_Serial_Numbers
Or just post the first six characters of your device's serial number.
Last edited by knc1; 05-23-2018 at 08:07 AM.
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