MobileRead Forums - View Single Post - Aura H2O H2O v2 Inconsistent when waking from sleep cover

gmw · 05-22-2018, 08:31 AM

My H2O v2 arrived today (it's more complex than that when you're rural and couriers don't deliver out this far and distributors won't use postal services and ... but today is when I got my hands on it).

Looks good. It's a nice compromise in screen size that suits me pretty well (so my wife gets to keep the Aura One). Yes that fold-over bit on the right of the OEM cover is the problem I thought it would be, forcing you to fold everything right back around just to keep it out of the way, which means it's less flexible in how you hold onto it (the Aura One cover is better). But that's not why I'm here...

It seems I have a (minor) problem, maybe two.

1) If I leave the sleepcover option (automatically sleep and wake up) turned on (ticked) then the reader behaves erratically on waking:

* sometimes it works properly (in particular if I only leave the cover closed for a few seconds then it generally works okay when I open the cover)

* sometimes (particularly when I've left it closed for a few minutes) it seems to wake up (comfort light comes on) but doesn't actually refresh the screen (the book cover image and sleep message stays in place); tapping on it a couple of times causes a refresh and all is good again

* sometimes (I think this might be when I've left it closed for more than just a few minutes) it seems to be frozen: book cover image and sleep message stay on the screen, the comfort light comes on but I get no reaction to tapping, nor to brief presses of the power button. I have to hold the power button down for 10 seconds to reset it.

If I turn sleepcover option off (clear the tick) and just use the power button and/or let it timeout then everything seems to work normally and I have no trouble waking it. This is what I'll continue to do rather than return it (which is a PITA from here), but thought I'd share and see if anyone else had seen something like this.

2) I see there is an option to turn the indicator light on/off during charging. This seems irrelevant as I get no indicator light in either setting. I do get the blue light during start up and briefly when going to sleep or waking, but no indicator light when charging. I don't care very much as it seems to be charging fine (% and icon are on the display). I probably wouldn't even have thought about not having the indicator light if there hadn't been an option for it (and I know it works on my Aura One).

Currently running firmware v4.6.10197 which it says is the latest (presumably because v4.8 was pulled). According to s/n this is Kobo 7 hardware (has the "2" in the seventh digit).

05-22-2018, 08:31 AM	#1
gmw cacoethes scribendi Posts: 5,818 Karma: 137770742 Join Date: Nov 2010 Location: Australia Device: Kobo Aura One & H2Ov2, Sony PRS-650	H2O v2 Inconsistent when waking from sleep cover My H2O v2 arrived today (it's more complex than that when you're rural and couriers don't deliver out this far and distributors won't use postal services and ... but today is when I got my hands on it). Looks good. It's a nice compromise in screen size that suits me pretty well (so my wife gets to keep the Aura One). Yes that fold-over bit on the right of the OEM cover is the problem I thought it would be, forcing you to fold everything right back around just to keep it out of the way, which means it's less flexible in how you hold onto it (the Aura One cover is better). But that's not why I'm here... It seems I have a (minor) problem, maybe two. 1) If I leave the sleepcover option (automatically sleep and wake up) turned on (ticked) then the reader behaves erratically on waking: * sometimes it works properly (in particular if I only leave the cover closed for a few seconds then it generally works okay when I open the cover) * sometimes (particularly when I've left it closed for a few minutes) it seems to wake up (comfort light comes on) but doesn't actually refresh the screen (the book cover image and sleep message stays in place); tapping on it a couple of times causes a refresh and all is good again * sometimes (I think this might be when I've left it closed for more than just a few minutes) it seems to be frozen: book cover image and sleep message stay on the screen, the comfort light comes on but I get no reaction to tapping, nor to brief presses of the power button. I have to hold the power button down for 10 seconds to reset it. If I turn sleepcover option off (clear the tick) and just use the power button and/or let it timeout then everything seems to work normally and I have no trouble waking it. This is what I'll continue to do rather than return it (which is a PITA from here), but thought I'd share and see if anyone else had seen something like this. 2) I see there is an option to turn the indicator light on/off during charging. This seems irrelevant as I get no indicator light in either setting. I do get the blue light during start up and briefly when going to sleep or waking, but no indicator light when charging. I don't care very much as it seems to be charging fine (% and icon are on the display). I probably wouldn't even have thought about not having the indicator light if there hadn't been an option for it (and I know it works on my Aura One). Currently running firmware v4.6.10197 which it says is the latest (presumably because v4.8 was pulled). According to s/n this is Kobo 7 hardware (has the "2" in the seventh digit).