Quote:
Originally Posted by Catlady
[...] In any case, at the point that the companies did know, their response was inadequate, to say the least.
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No argument there.
The reason for offering any argument about the earlier situation is only that I wanted to understand it better, because that becomes the basis for the subsequent bad behaviour. This is history, we can't change it, but we should have been able to learn from it - although it seems quite obvious that we have not. To learn we need to understand what happened - on both sides - and I don't think this book is the right vehicle for that. (Which, for me, makes it something of a waste.)