Quote:
Originally Posted by GlenBarrington
I wonder if this is some sort of regional thing? My Prime service continues to be first rate. Maybe those who are experiencing this need to explain to Amazon why their Prime renewal is not a sure thing at this point. If enough people did that, maybe it would trigger an internal investigation by the big "A"
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I believe you're probably right (about it being regional). As I mentioned earlier, I couldn't understand why others were complaining when my service was absolutely stellar for so many years. Then my service suddenly tanked and I "got it."
I don't know what went wrong in my area, but something sure did. I've let them know (with every order that fails to meet past levels of service) that if there's no improvement in my Prime shipping service by my renewal date, that I will have to seriously consider dropping my membership.