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Old 05-15-2018, 08:01 AM   #18
JohhnyMix
Connoisseur
JohhnyMix began at the beginning.
 
Posts: 88
Karma: 10
Join Date: Mar 2018
Device: Kobo H2O V2
Quote:
Originally Posted by CatsLuna View Post
Sorry for the late response. I had a busy weekend.

Yes, I have already tested all my port ubs port on my computer and on my laptop. I have USB2 and USB3 and the problem happens on all.

The Kobo customer service supervisor finally contacted me again. Following the new test, he thinks it's my windows that is problematic and asks me to contact the windows customer service now.
Well, its weird that windows have problems on different computers tho... but it does inndeed sound like a windows software problem or driver related.... BUT.... why use the cable anyways? Just use the Calibre wireless transfer option because it works perfect and even syncs the meta data so if i was you i would just use that.

Just start Calibre and look for the Connect/Share button on the top bar. Then start the content server and after its connect click the Star wireless device connection so that you see the IP and port number. Then on the kobo reader you need to start the web browser and type in the ip addres like with :XXXX behind it where the xxxx is the port number... so it will look something like this 192.168.777:8080 then it will load your whole collection of book from the calibre and you can download whatever
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