Hi @Alvises, in the huge thread "Onyx Boox Max2 Issues", the sensitive screen of Max2 was much discussed (among many other issues). As @Randy mentions, the only good protective layer is to be found on the German site. Onyx was asked about the problem on amazon.com as well. It answered they will bring soon protective sleeves on offer. However months have passed and nothing happened.
About how to apply the plastic layer see my post Nr. 410 in that thread:
https://www.mobileread.com/forums/sh...94#post3688994 . Other posts on the subjects carry the Nr. 298, 299 and 327.
The good news is those scratches are not affecting the e-ink screen itself, only the superficial touch-screan layer on top.
The bad news are: (1) if you don't act quickly the scratches will multiply and will be increasingly visible, (2) the protective layer is hiding most scratches but you'll run the risk of getting air bubble lines around the deeper ones, and (3) the application of the layer is very difficult resulting in a few unaesthetic dust particles behind, no matter what.
@Randy happily told us he managed a perfect application from the first try, but looking at the photos he uploaded for us I could identify a few air bubbles between the layers on the upper left edge of the screen and in the lower left part of the screen.
I managed a bubble free screen after 10 tentatives, although I do have minuscule air bubble lines over the deeper scratches. And there is a very small dust particle near the lower left edge of the screen. This being my best, I let it be!
As for the protective screen, it has modest antiglare properties, unlike the way it is advertised.
Unfortunately, Onyx behaviour in the matter is very upsetting. I bought many e-readers from them, but it is improbable to do it in the future due to the irresponsible way they treat their costumers. This is a 800 € device after all.