Thread: Calibre 3.23.0 Runtime error upon startup
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Old 05-13-2018, 11:58 PM   #2
DNSB
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Quote:
Originally Posted by rootsdigger05 View Post
Hi,

I just installed Calibre 3.23.0 and now I get a C++ runtime error upon startup.
(See attached).
This question would have been better asked in the Calibre forum.

See Calibre for the forum.

If you click ok on the popup, does calibre continue to load or do you get another popup?

Was this a new install of calibre or was it an upgrade from an earlier version? If it was an upgrade from an earlier version, I would suggest uninstalling calibre and then deleting the Calibre2 directory from Program Files. This will not affect your calibre data. After the uninstall, re-install calibre.

If it was a clean install, the first possibility that comes to mind is that you have more than one install of a Microsoft C++ library or that you have a missing install of a Microsoft C++ library. I've seen both trigger that error message.
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