Thread: Aura Touch screen freezes when connected
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Old 05-10-2018, 10:57 PM   #16
davidfor
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Posts: 24,905
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Join Date: Jul 2011
Location: Sydney, Australia
Device: Kobo:Touch,Glo, AuraH2O, GloHD,AuraONE, ClaraHD, Libra H2O; tolinoepos
Quote:
Originally Posted by CatsLuna View Post
Last night, I wanted to show the problem to a friend and I brought my kobo and my thread to her home. We tried to connect it to her computer and his work. I made the same test on the computer to my job today and there too it worked. I'm speechless. I really don't understand anymore, because at home I still have the problem on my main computer and my personal laptop (I retry again after I return home yesterday).

Tonight, I try this time to connect on the usb ports on the back. Nope.
And I try the safe mode too. No success
Are the USB ports USB2 or USB3? There have been problems reported with USB3 ports. Setting them to USB2 has usually fixed them. Another thing to try would be a USB hub. Again, people have reported that these have solved some connectivity problems.
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