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I found with time the only time I manage to connect the Kobo to the computer is during setup device after a make a Factory Reset. Of course the touch screen, does not work when it connected, but I go to the stage of selecting setup by Wifi or not. After having selected the setup without wifi, the kobo asks me to connect to a computer. That's when I plug it. The trick is that the device at this time does not need to ask me to validate the connection by the touch screen. After the setup, as long as I do not disconnect the kobo from the computer, I have access to everything and I was then able to make the change of firmware.
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