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scotty1024 · 08-29-2006, 06:17 AM

pitcher23 I feel your anger. My unit stopped charging on the second day, I couldn't reach their customer service because of their European phone number, which they still haven't updated/clarified for a dummy American like me, and when my box arrives there is no shipping label to return it! The silly Customs Invoice XLS they sent me wouldn't print correctly, their fulfillment company lied about the FMV value of the unit and wanted me to commit fraud by signing it.

I corrected the Customs Invoice, forked over the $85 USD to ship it back and its on a plane to Germany as I type this.

I emailed them the tracking number but no response from them so far.

08-29-2006, 06:17 AM	#18
scotty1024 Banned Posts: 1,300 Karma: 1479 Join Date: Jul 2006 Location: Peoples Republic of Washington Device: Reader / iPhone / Librie / Kindle	pitcher23 I feel your anger. My unit stopped charging on the second day, I couldn't reach their customer service because of their European phone number, which they still haven't updated/clarified for a dummy American like me, and when my box arrives there is no shipping label to return it! The silly Customs Invoice XLS they sent me wouldn't print correctly, their fulfillment company lied about the FMV value of the unit and wanted me to commit fraud by signing it. I corrected the Customs Invoice, forked over the $85 USD to ship it back and its on a plane to Germany as I type this. I emailed them the tracking number but no response from them so far.