Quote:
Originally Posted by JohhnyMix
...it does indeed sound like a messed up device.
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Probably not. He says he's exchanged the device twice, which if I'm reading correctly means that this problem has persisted across three different devices.
As a way of trouble shooting, I would suggest trying to connect to a different computer, or trying with a different cable, but my guess is that something on the computer -- hardware fault; software fault; malware -- is causing the Kobo to become non-responsive as the computer tries to negotiate a connection with an external storage device.