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teasquare15 · 05-04-2018, 11:28 PM

Hi all. I just purchased a Kobo Aura One recently and Im having the exact same problem. Im in Melbourne, Australia. Before switching to a Kobo, Ive been using my Sony Xperia tablet to access Overdrive. Like the Op I can access the Overdrive function through settings, but cant get pass the 'Find a public library' screen, which always returns zero results no matter what Australian location I put in. I even tried putting in Us and Canadian location. Still zero results. My Kobo has the 4.7.10413 firmware.

What I tried so Far:
- Changed the affiliate to 'kobo', it was originally 'jb hifi'
- Tried to use 3 different log in email addresses for Kobo account
- Made sure my payment information in my main Kobo account is set to my Australian address.
- Made sure the the Kobo website is set to Ausralia whenever I logged in.
- Factory reset
- After reading this thread, I used a public library WiFi. Used my home WiFi and two secure mobile hotspots previously.

None of them worked. Can anyone help? Its driving me half mad.I specifically bought the Aura One for the direct OD access and it hasnt worked at all.

05-04-2018, 11:28 PM	#6
teasquare15 Junior Member Posts: 1 Karma: 10 Join Date: May 2018 Location: Melbourne, Australia Device: Kobo Aura One	Hi all. I just purchased a Kobo Aura One recently and Im having the exact same problem. Im in Melbourne, Australia. Before switching to a Kobo, Ive been using my Sony Xperia tablet to access Overdrive. Like the Op I can access the Overdrive function through settings, but cant get pass the 'Find a public library' screen, which always returns zero results no matter what Australian location I put in. I even tried putting in Us and Canadian location. Still zero results. My Kobo has the 4.7.10413 firmware. What I tried so Far: - Changed the affiliate to 'kobo', it was originally 'jb hifi' - Tried to use 3 different log in email addresses for Kobo account - Made sure my payment information in my main Kobo account is set to my Australian address. - Made sure the the Kobo website is set to Ausralia whenever I logged in. - Factory reset - After reading this thread, I used a public library WiFi. Used my home WiFi and two secure mobile hotspots previously. None of them worked. Can anyone help? Its driving me half mad.I specifically bought the Aura One for the direct OD access and it hasnt worked at all.