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Bertolt · 04-24-2018, 09:22 AM

Have you found any good alternatives to Amazon? I have found Kindle very useful for a number of years but I have found various aspects of their business less than customer-friendly. About 10 days ago I bought a 99p book and they told me my debit card had expired. My debit card should expire at the end of this month, so should still be valid (as of 24.4.2018). I live in Spain for half of the year and my UK bank made such a mess of issuing the new card, that I had to go to the UK and talk to them face to face. My bank was gracious enough to compensate me for the mess and the £50 they gave me was sufficient to buy a return air ticket to the UK (thanks to Ryanair). So today I have paid 99p for the book and Amazon have still not enabled me to read the book on my Kindle. Naively I thought that you paid your money and the book would appear almost immediately.
I have spent thousands of pounds with Amazon and am not a happy customer. I have other niggles about the company and would like to know if other members of the forum can recommend another company. I don't mind buying a new ereader in order to switch to the new company.
Sorry about the longish rant. I would really appreciate your advice/views.

04-24-2018, 09:22 AM	#1
Bertolt Connoisseur Posts: 82 Karma: 1812 Join Date: Aug 2011 Location: Spain Device: Kindle K4, Kobo mini, Samsung Galaxy Tab	Alternatives to Amazon? Have you found any good alternatives to Amazon? I have found Kindle very useful for a number of years but I have found various aspects of their business less than customer-friendly. About 10 days ago I bought a 99p book and they told me my debit card had expired. My debit card should expire at the end of this month, so should still be valid (as of 24.4.2018). I live in Spain for half of the year and my UK bank made such a mess of issuing the new card, that I had to go to the UK and talk to them face to face. My bank was gracious enough to compensate me for the mess and the £50 they gave me was sufficient to buy a return air ticket to the UK (thanks to Ryanair). So today I have paid 99p for the book and Amazon have still not enabled me to read the book on my Kindle. Naively I thought that you paid your money and the book would appear almost immediately. I have spent thousands of pounds with Amazon and am not a happy customer. I have other niggles about the company and would like to know if other members of the forum can recommend another company. I don't mind buying a new ereader in order to switch to the new company. Sorry about the longish rant. I would really appreciate your advice/views. Last edited by Bertolt; 04-24-2018 at 11:21 AM.