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hew. got it sorted. don't know what happened. but i was able to get it back. i re-downloaded the update file and placed it in the kindle again and restarted the device. when it started up it updated again without me manually initiating the update. after completion, it was back to normal.
but the process was painfully slow. each tap took 15-30 seconds to take effect. and the screen was never fully refreshed. a few seconds after each tap, i had to keep on closing and re-opening the cover to get it to the screen to refresh enough to be able to see what i was tapping on.
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