Quote:
Originally Posted by johnnyb
So in the end it is people’s fault that rather obvious bugs like the reading stats problem have been present in Kobo‘s firmware for months and years?
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What reading stats problem that has been present for years? The reading stats problem we are talking about came up in the latest firmware release. This was in mid-December 2017.
And this isn't an obvious problem. Lots of people don't look at the stats. And the problem occurs for books started after the firmware was installed. This means that if you look at the stats of the book you started before the install, you might be surprised that they are low, but it isn't immediately obvious that the stats are broken. And of course, if this is such an obvious bug, why did it take a week before anyone noticed it and reported it here?
As to claiming that it is peoples fault for these bugs to exist, I NEVER said that. What I said was that if you want bugs fixed, report them to Kobo. And I say this for all bugs in all products. If you find a bug, make sure you tell the people who can do something about it. Tell the developer or company responsible. It is very likely they don't know about the problem. It is more likely that they don't know how important the problem is. By reporting the problem, you are telling them that you think it is important. And, when they are prioritising bugs to fix, any that are reported by an external party will be rated as more important than those found internally, and fixed first. And the more reports, the more important it will be.